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Testimonials
What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page.

"You all did a great job on helping me pick the right Harley. Thank you!"
By: william    charleston, WV
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"had a great deal. salesman was top notch"
By: ralph    SOUTH CHARLESTON, WV
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By: Thomas    Charleston, WV
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"Thank you for keeping Harley-Davidson in our capital city family all these years!...Again, Thank you! "
By: Angil     Cross Lanes, WV
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"What a great staff Dennis has working for him. I live in Columbus, Ohio and drove here to get my bike. A big thank-you to Mark in Sales, Melanie in Clothing, David in Management, and all the others in the service department who got my bike ready for the trip back to Columbus. My husband and I visit Charleston often so will be stopping by for sure in the future. :o) "
By: Deborah    Canal Winchester, OH
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"I just recently purchased my first bike, a Buell Blast, at HD of WV. Mark sold me my bike, and he made the process fast and easy. I was very pleased with the service, everybody in the store was super friendly and very helpful. They treat their customers great, Mark even called me the day after I got my bike to make sure there wasn't any problems and I was happy with it. I would definitely recommend this dealership to anybody looking to purchase a bike."
By: Katie    Charleston, WV
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"JUST CANT SAY ENOUGH EVERYONE AND EVERYTHING ABOUT THIS DEALERSHIP IS OUTSTANDING "
By: darrell    CHARLESTON, MB
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"We had an excellent experience when we visited Harley Davidson of Wv, with 2 other dealerships closer to us, we did not recieve the outstanding customer service that we did here. We were not hassled by salesmen nor did we feel ignored. Everyone we came in contact with was very personable, friendly, knowledgeable, and made us feel right at home. We would like to thank Stevens and the entire staff for making our experience enjoyable. Thank you, John and Angie Thomas"
By: John     Proctorville, OH
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By: Donnie    Saint Albans, WV
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"i have always found the staff at HD of WV very friendly and helpful. My first Harley did not come from HD of WV. However they treated me like it did. As I began to think about a new bike everyone was helpful and was willing to answer my questions. Mark was the sales rep who I dealt with. He knew the bikes well.There was no pressure only help. After I chose my new bike the staff seemed as excited as I was about my new ride. I love my Road King and I love HD of WV. I will send my friends there!"
By: Okey     Scott Depot, WV
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"I must say after dealing with another Harley dealership in my hometown, Harley of WV was a breath of fresh air. I bought a Sportster Iron and dealt with Toby, he has been extremely accommodating and engaged in some phone tag a couple of times. The whole experience was outstanding Toby got me financed with no trouble, called to touch base with me a couple of times. It was good to deal with a business that wanted my business and didn't brush me off. They have about three times the motorcycles on their showroom floor, than my hometown Harley dealership. That tells me they sell a whole bunch of them, which means they treat people right, just like my experience. So...yeah they earned my business from now on, by one simple rule that most people have forgotten in this day....by not acting like a ****** ***. Thanks again!!!!!"
By: Jon    Huntington, WV
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"Been looking for a used Road King for months. On line or telephone for hours on end. Found the bike I bought on line and had the chance to talk to Mark Ryan at the Charleston Store. My wife and kids and I went on a Saturday after I worked a 12 hour shift in the coal business and found the dealership that wanted our business. We drove 2 and 1/2 hours to the Charleston Store when I could have been to Pikeville HD in 5 min. But It was worth every second of the trip. We got to the store a 3 o'clock they close a 4 o'clock but that did not matter to Mark or any of the staff. They made us feel at home and stayed well past closing to make the deal. I cant say enough about the staff at WV HD. They are all Great. Thank you for a great buying experience and I know where I will buy my next bike. I would highly recommend them to any one wanting a hassle free experience."
By: Jason     Pikeville, KY
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"I've had 7 harleys in my days, but only one brand new one the new 2012 Slimline. Mark at H-D of WV made me want to buy the bike even more and made the deal fast and easy. From the time I looked at the bike 'til I road it off in the rain it only took around 4hrs. He's far most the best sales rep I've ever dealt with. I'm planning on getting my wife a new Sportster in near future. Mark will be the one that will sell me the bike. Thanks again Mark for everything you've done for us. "
By: Vincent    St. Albans, WV
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"I bought my 1st Harley im March and everyone was great. If all the Harley dealers are as nice as this one, being a Harley owner is going to be great. If you want a bike they will go out if there way to make it happen. I am so glad I bought at WV Harley."
By: Tim    Elkview, WV
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"I bought my 1st Harley from WV harley in So. Charleston and I thought everyone was great. They are by far the best dealership in WV. he people made you feel like you were one of the family. I feel they are people that really care about the Harley familey, I am glad I am part of their family."
By: Tim    Elkview, WV
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"my first harley and i love it 1200 c great bike run good no problem with it "
By: terry    little hocking, OH
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""Sandie and I purchased our first 1987 FLT from Dennis DiFilippo in 1987. We now own a 2012 FLHTCU, the 5th Harley-Davidson we've purchased from Harley-Davidson of West Virginia. Although age has slowed us down a little in recent years, we have ridden many miles and spent many hours with the family at Harley-Davidson of West Virginia since our first purchase 24 years ago. In our opinion, there is no better place to buy or service your Harley-Davidson. We are repeat customers after 24 years. They gotta be doin' it right. Consider us a friend of Harley-Davidson of West Virginia." By: Geno St. Albans, WV "
By: Geno    St. Albans, WV
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"I walked in with no intention of buying a bike and I walked out with a 2011 Dyna Wide Glide!!!! I was impressed with Mark. He made it easy for me to choose and get my bike financed. The folks at the shop were fantastic. When I picked up my bike it was in tip top condition thanks to the service dept. If anyone is thinking about purchasing a bike they should stop by and see what HD of WV has to offer!!!"
By: Chris    Cross Lanes, WV
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"Toby gave us the best price around on our new Electra Glide Ultra Limited. Delivery/pickup and all that followed the purchase was excellent. The wait for the first service visit was long, but worth it for the excellent job they did. We truly enjoyed the experience and have enjoyed riding every mile we've put on the bike so far. "
By: Justin    Oceana, WV
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"I have bought from 4 different Harley dealers and David and Toby are the 2 most helpful that I have seen. Everything upstairs at H-D of WV is good. The staff upstairs will treat you like family (clothing, parts and sales)."
By: jimmy    gilbert, WV
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"The sales team was great . My sales person mark done a excellant job in helping me get what i wanted. Financing also done a great job. I really liked the way my bike was on display when I came in the dealership it lets a customer know that you appreciate their business. Me and my wife both thank you for an A-1 experiance. And I almost forgot you have Charlies harley davidson beat hands down."
By: Kevin    Barboursville, WV
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"Just to say that Toby and Mark were a pleasure to work with would be an understatement. Not to forget Rex, Billy and Dennis for the service and wanting to make sure that my purchase of a 2012 Ultra Classic Limited, met their and my expections. A nice ride to say the least. My hat goes off the the entire dealership....again. Thanks...."
By: mike    sissonville, WV
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"Added a 2nd bike to the collection! A 2011 Fat Boy Softtail and love it! My 2nd bike purchase from HDWV this year! Love my bikes and am a loyal buyer from HD of WV!"
By: Joey    Hurricane, WV
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"Whole Experience was great!"
By: Chris    cross lanes, WV
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"I have been visiting the shop for years and no matter if i was there to buy or look the staff was always nice and willing to answer questions. The sales team are willing to do what ever it takes to get you on your next ride so thanks for the great servie guys and when im ready to buy my next one i'll be sure to come see you again."
By: brian    winfield, WV
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"Harley Davidson of WVa has always been good to us. Everyone there is friendly and help with my questions and needs. I want to give a big "thank you" to John in the service department. Recently we were at a bike rally and lost our keys to the bike which is an Ultra Limited with a really good security system. I called John several times as he was trying to walk me through the steps of overriding my security system. He has alot of patience and did a great job!!! THANKS ONCE AGAIN !!!!"
By: Jerry    Logan, WV
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"outstanding dealership, everyone makes you feel at home. they gave me a outstanding price on my trade in. and fantastic price on my new 2011 ULTRA LIMITED. this is the the way a dealership should be run. the folks hear are second to none. thank you for everything. look forward to coming back for a visit in future. grumpy"
By: Harry "GRUMPY"    Baltimore, MD
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"The customer treatment AFTER THE SALE has been second to none. From the sales, parts, service, the kitchen staff, and even Dennis himself, everyone speaks to me by name when I come back into the dealership. Either I'm infamous, or the customer appreciation goes over the top for these folks. The sweetness of price can disappear quickly were it not for the 5 star after the sale treatment of their customers by Harley Davidson of WV."
By: David "Pete"    Sissonville, WV
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"Just wanted to give a "job well done" to John and Johnny in the service department. I recently had a 5k service check and warranty work completed on my "09" V-Rod Muscle. The service was second to none! I'd like to also thank the service technician who worked on the bike, good job! In addition, I was in a bit of a hurry that morning, so prior to my arrival, they put the bike out front, all warmed up and ready to roll!"
By: Charlie    Charleston (Sissonville), WV
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"Had some work done and was very happy with the service and John Messer. Thanks "
By: David    Dunbar, WV
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"Just recently purchased a 2011 Fat-Boy love the bike. It has been everything I expected and more. The entire purchasing experience was great; Toby and the rest of the staff were very helpful. Everyone at the South Charleston store has been so welcoming to my wife and I, making us feel like family. I wanted to give my heartfelt thanks to everyone who made a dream come true. Robbie Combs "
By: robbie    st. albans, WV
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"I recently bought a '03 Sportster and Steve did a great job! He even rode my Harley home to Hurricane for me! Steve, David, Kim and John and John were fantastic! You'll be seeing plenty of me! I wasn't even really in the market for a bike, but couldn't be more pleased with my purchase!!"
By: Joey    Hurricane, WV
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"I travel 2 hrs to deal with this Harley shop because of their friendly staff. I have a local dealer close to me, but i do not do business there because of their attitude. The longer travel is worth the service that i receive from these fine people."
By: Adam    Gilbert, WV
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By: Robert    Mullens, WV
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By: Roger    Charleston, WV
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"Thanks Toby,Kim,Loren and the staff!!! Went to 3 other dealerships closer to home before contacting Toby by phone. Told him what I wanted trade-in wise,price-wise and finance-wise and what he said on the phone is what he did when I arrived there! No hassle or bait and switch tactics,just plain old honesty from the start!!! Loren was great at helping with customizing my bike and Kim handled all the paperwork and extended warranty. The friendly atmosphere and honesty and just good service made my decision to buy there easy. Keep doing what you are doing because you are doing it the right way!!"
By: David    Gallipolis, OH
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"You've got 4 new customers just because you treated us like friends, we have another dealership closer but every time we've been there we were treated like crap. Thanks for your hospitality and don't lose that friendly attitude. We'll be seeing you."
By: Rick    East Lynn, WV
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By: Michael    Scott Depot, WV
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"a great buying experence,helpfull staff, and frendley people from the first phone call to the last paper signed."
By: hank    gassaway, WV
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"Excellent Staff, great sales manager"
By: Anonymous    Scott Depot, WV
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By: Billy    South Charleston, WV
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"I was just surfing harley web sites and came across HD of WV . I will soon be 50 and just learned how to ride a year ago . I only have about a 1000 miles in the saddle . Got married about 2 years ago the wife said when we got back from our honeymoon we were going to buy a road king . Well honeymoons over I am stuck with a 2002 yamaha vstar 1100 .Only dream of owning a road king new or used. Long story short ,I really like your web site . Read several testimonies , very impressed. When I am ready to buy a good used road king you will definitely have my business. Meanwhile I will surely tell my friends about HD of WV .Respectfuly J . Raad"
By: john    shinnston, WV
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By: matt    sissonville, WV
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"I love my bike and it is everything it is supposed to be. Rode one day as I am waiting for winter to break but loved the service and the bike."
By: Chris    Nitro, WY
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"My wife and I shopped a lot of Harely dealers looking for the right bike. WVHarley's friendly staff made the buy easy and fun at the same time. We love our new ultra classic."
By: Jeffery    Catlettsburg, KY
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"The people were outstanding in taking care of my purchase of my Harley. I haven't used the other services but I am sure that each department does it best to be the best."
By: Daniel R     Leesburg, OH
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"Toby Painter was outstanding on the purchase I made and has been very helpful since then on any question I have had."
By: Jack    Huntington, WV
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"New HD owner - first experience with service dept. was very good - 5K service completed sooner than promised - bike returned clean and ready to ride - good explanation of work at delivery "
By: James    South Charleston, WV
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"Excellent experience for my first motorcycle. I will definitely be back to buy my 2nd Harley at HD of WV, whenever that day comes."
By: Steven    Baltimore, MD
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"I really enjoyed my experience..."
By: Brandon    Buckhannon, WV
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"Steve, Toby, Kim and David - You are the best! It is clear that you love what you do! Each of you made my purchase experience exceptional!! You guys made the exciting experience of purchasing my first Harley even better. Thanks again. "Scoot""
By: Scott "Scoot"    Charleston, WV
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By: James    Elkview, WV
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"When I was younger, I purchased two Kawi ATV's from you. When I could finally afford it, I bought my first Harley from you last year. When I come to your store for parts and accessories, your sales people are always friendly. They make me feel like I am home. The whole experience has been great. Thanks. "
By: Emery    Pond Gap , WV
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"My wife is a travel nurse, so I've had the luxury of shopping from Zieglerville, PA to Myrtle Beach SC and shop I did. I looked at everything from custom to stock, private seller to dealer. I'm not an easy sale, but Mark is without a doubt the best. Love my '09 Street Glide and my experience with HD of West Virginia. "
By: C. J.    Summersville, WV
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"My Husband, Son and I love to visit you. As soon as we come thru the door you make us feel welcome. The girls in the clothing dept are SUPER! The selection is wonderful and I always leave with way more than I planned. It is well worth the 100 mile drive . Looking forward to our next visit!!!!"
By: Mickey    Weston, WV
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" I had owned sevral Metric Bikes, but always wanted a Harley Davidson when I decided to purchase my new bike, the entire team at your dealership were top notch. Toby, Steve, and Mark were very helpful. They made me feel like Family. I will never go any where else to purchase another bike. I am a customer for life. Almost one month after my purchase I layed my new 2009 Super Glide Custom down. So I brought my bike in to be repaired. John Messer I can never thank you enough my friend for the help you gave. From dealing with the insurance company to easing my mind, knowing that my bike will look and preform the same as the day I took delivery of it. Thank you all."
By: Sidney     Shady Spring, WV
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"toby thanks for everything super job .... jethro"
By: jeffrey     camden, WV
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"After riding 35 years on metric bikes we finally purchased our first harley, the electra glide classic. We love it! It took a few miles to get used to the weight of the bike,no big deal. I was overly impressed with the way that HD of WV treated you as a customer.I suppose I had become accustomed to the wham bam (are you still here)approach that some of the other cycle dealers have. My last bike was a Yamaha Stratoliner. Great motorcycle, but when I attempted to buy some new tires I was informed that I could get them in four weeks. NOT GOOD! We had planned to take a week to ride down to New Orleans. I called every Yamaha dealer around and got the same story from all of them, no tires in stock. This was the last straw. I went down to the Harley shop the next day. They gave me a fair trade value for the Stratoliner on the purchase of the electra glide. We hit the road a week later and put 2400 miles on the bike in five days before returning home. It was a great ride! BUT IT IS TRUE. YOU CAN RIDE A MOTORCYCLE, OR YOU CAN RIDE A HARLEY DAVIDSON. I am now convinced that there is a difference. My thanks to all!"
By: Jim    Charleston, WV
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"this is by far the best buying experience i have ever had. no pressure of any kind to buy. will definately use this dealer ship for all my future bike buying and service on my motorcycle."
By: charles    cabin creek, WV
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"thanks Toby !!!!!!!!! you the man!!!!!"
By: David    Hurricane, WV
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By: david    hurricane, WV
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"Thanks H-D of WV for making my dream of owning a 2008 Street Glide a reality. Everyone was great!!!! Definitely worth the trip from wherever you are just to get the level of service, care, and attention to detail that H-D of WV hands out daily."
By: Rick    Barboursville, WV
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"This year I was able to purchase my first Harley Davidson motorcycle and I appreciated the professionalism that John, Toby and Kim showed me. This was a dream come true for me and I want to thank everyone at HD of West Virginia for making this dream come true. "
By: Jon    Murraysville, WV
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"I told once and I'll tell you again, YOU GUYS ROCK!!! Once you get the harley taste you just keep coming back for more. Thats what happened to me, my husband Matt bought our first Fat boy from you in March 2008 and in May 2008 I bought my first 1200 sportster. I LOVE IT, and you ALL are so NICE, I know we have drove you all crazy within the last couple of months, but hey we now have two bikes instead of one!!!! Thanks again for everything, and of course we have more chrome to buy so you will see us very often!!!! You ALL are the best, thanks Toby,John and Mark for all of your hard WORK!!! YOU ROCK!!!"
By: Nicci    Nitro, WV
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"I looked at other Harley dealers and you guys gave me the best deal. Toby is a true salesman that honestly cares about his customers satisfaction, Mark helped out so much and was so honest. Kim was awesome. You guys made my purchase so easy and you did exactly what you promised you would do. Everyone looking to buy a Harley needs to see you guys first. Thank you Toby and Harley-Davidson of West Virginia."
By: greg    beckley, WV
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"You guys kick a**. Great service and all out the most helpful people period. Thanks H. D. of W. V."
By: Jason    Cross lanes, WV
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"All of you made buying my Super Glide a very enjoyable experience. Toby, Kim and all the staff were very kind and it made buying a pleasure. Keep up the good work. I am sure that you will see more of us Huntington area boys and girls in your showroom. Again thanks to all."
By: Brian    Barboursville, WV
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"Lets see where do I start.....you guys ARE the best, you made us feel so much like family and made buying our first FatBoy so easy!!!!! We LOVE our bike and your company is just the BEST!!! Thanks to all of you for all of your help, we will be back in often, well it's time to ride!! Thanks again for all the kind people that work there and for being so nice to us!! YOU ROCK!!!"
By: Nicci and Matt     Nitro, WV
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"Yes you all have made a 50year old mans dreams come true and made it easy to own a new Harley of my dreams. Thanks everyone and special thanks to John,Toby,Mark and Ashley! Thanks Mike "
By: Michael     Ironton, OH
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"When I was seriously thinking about buying a harley I went to Harley Davidson of WV. And I am glad I did. Everyone there is GREAT... This is the only dealership that I would deal with . "
By: sharon    charleston, WV
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"Purchased 1980 XLH 1000 in 1985 and joined the newly formed "HOG" "
By: Chewy    St.Albans, WV
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"I got a great price on my used bike. I have never had financing go so easily. I was approved and within minutes I was signing papers and waiting on the bike to be filled up and ready to go. No fuss. No hassle. "
By: Ron    Foster, WV
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By: Kelly    St. Albans, WV
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"Absolutely love my new 2008 FatBob.........cant wait for tomorrow......got to get that first 50 miles on it and more......"
By: Jeff    ansted, WV
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"Sandie and I purchased a 1987 FLT from Dennis DiFilippo in 1987. We now own a 2007 FLHTC, the 4th Harley-Davidson we've purchased from Harley-Davidson of West Virginia. Since our first purchase 20 years ago, we were past Secretary/Treasurer and Road Captain in the local Capitol City Chapter of HOG. Because we have ridden many miles and spent many hours with the family at Harley-Davidson of West Virginia, I feel qualified to say that I'm convinced that there is no better place to buy or service your Harley-Davidson. We are repeat customers after 20 years... that says a lot for the people at Harley-Davidson of West Virginia. They gotta be doin' it right. Consider me a friend of Harley-Davidson of West Virginia. Geno Means ------St. Albans WV"
By: Geno    St. Albans, WV
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"From the time I started seriously thinking about getting my first Harley to actually buying one, the staff at Harley-Davidson of West Virginia was amazing. Knowledgeable, patient, professional and extremely courteous. Never pushy or anxious. I really enjoyed the experience and would recommend a purchase to anyone in the market. I had a great time and when I outgrow my Sportster - if I ever do - I love it - I will be back to pick up my VRSCDX NIGHT ROD SPECIAL from H-D of WV. You guys ROCK OUT LOUD. Peace. "
By: Jeff    Charleston, WV
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By: Amye    Huntington, WV
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"I could not believe the way I was treated at your dealership. All the employees did 110% to make my experience pleasurable. I have bought three new Harleys and this has to be the best dealership I have ever dealt with. Thanks guys and gals. Robert D. Canterbury/Harleydadwv"
By: Robert    Whitesville, WV
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"I was in and out with a new bike, financing, and accessories in less than an hour. The staff was extremely friendly and even stayed a little late to finish up with some things I wanted."
By: Tim    charleston, WV
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"Nobody will treat you better than HD of WV. I first went to Benjies of Huntington, after a few hours, and I mean that literally, I felt like I was pushed to the side because I was not going to finace with them. I left and went to HD of West Virgina and was taken care of immediately and was given so many options as to finance, year, make - it was like being adopted from a new family. HD of WV just rocks. d "
By: ritchie    barboursville, WV
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"My father used to take me to the Harley shop in South Charleston when I was too little to even hold a bike up. He bought me a Kawasaki from there when I was ready and the passion for motorcycles began. I now have a 2004 Night Train I purchased about three years ago from HD of WV and I loved everything about the experience. The staff was very helpful and made the purchase easy. Thanks guys. "
By: Benjamin    Eleanor, WV
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"I would just like to say this is my first Harley Purchase and the sales and management personnel were first rate. I will return when I am ready to trade for another Harley"
By: William    Ashland, KY
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"HD of WV is the most outstanding HD location in the country. I can't say enough about what the whole staff of HD of WV has done for the HD Company. Harley-Davidson can be proud on how HD of WV represents the home office of Harley-Davidson. "
By: Daniel    St. Albans, WV
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"I HAVE DREAMED OF OWNING A HARLEY FOR 20 YEARS,I ALWAYS KNEW WHERE YOU WERE LOCATED..."
By: Brian    Belle, WV
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"GREAT SERVICE !! MY NEPHEW WAS FROM OUT OFSTATE,and he was amazed at the service!"
By: geneva    Albion, NY
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"It is with great pleasure I write this. I bought my first new bike and my first Harley on Oct.7,2006 at the New River Gorge H-D Shop in Hico. My story is a long one but I love telling the people I meet all about my experience in Hico. Alicia, Tink, and Rocco were awesome. They went well beyond the call to see that the day I decided to by my 2007 Heritage Softail Classic that when I left I was riding my new bike. They closed at 4:00 that day but Alicia and the guys waited on me to get there. I arrived at 4:30 and they had already began prepping my bike. They did not rush me to get me out so they could go home but patiently worked with me until I was ready to roll out. I finally left at around 6:30 beaming from ear to ear. They were as anxious to get me on the bike of my dreams as I was. If there is any kind of award given to your staff I whole heartedly hope they receive that award. They made my dreams a reality that day. Thanks again Alicia, Tink, and Rocco. And Alicia sorry I made you late for dinner. I owe all of you a big one."
By: William    Charlton Heights, WV
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"Spoke with David on November 2nd, advising my wife and I were looking for a 2007 Ultra Classic. Arrived at the shop November 4th and struck a deal, RIGHT before we left for a cruise. Your folks spent the next week diligently preparing the bike and we returned November 13th to pick the bike up. Sara and Chris were tremendous in making us feel part of the Harley family. Great expereince and will recommend your shop to others. THANKS !"
By: Bob    Washington, WV
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"Bought my 2nd harley from Harley-Davidson of WV in September, a 2007 Ultra Classic. Trading in a 2003 Road King Classic that I had 50,000 plus miles of fun on. Tony and David make dealing with them a pleasure. Let's keep 'em Rolling...
Bobby..."
By: Bobby    South Charleston, WV
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By: Jeremy     Eleanor, WV
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"Great dealership in West Virginia Misty and Michelle great service in the clothing department"
By: Yvonne & Paul    Hamilton, Ontario L8P-1R2 Canada, OH
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"David...Tony... Mark.. everyone at HD OF WV.... Thanx guys! You all are awesome, even at Fatbob's Diner. Everyone made me feel as if I were part of the family. Looking forward to many years of friendship with you all......... thanx again!"
By: Gary    Cross Lanes, WV
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"Although I've never had the pleasure of visiting HD of WV personally, I have talked with Toby on the phone with some concerns I had. It was like I was talking to an old friend whom I had known for years. All my concerns were put to rest. My wife and I will be traveling to WV on the first week of Oct. for a family reunion, up Cambell's Creek way. Am looking forward to going to So. Charleston and shaking the hand of an old friend and meeting the rest of the crew. So until then, keep the wind in your face. See you in Oct. Toby...will have that shirt for ya. "
By: Tony    Heredia, Costa Rica
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"I've dealt with Harley-Davidson of West Virginia for the past 14 years, purchasing 3 new bikes, having service performed at regular intervals, parts & accessories, eating lunch in the diner, etc. Everyone treats me great and knows me by name. I recently had a flat on my bike but the Service Department was booked up but had me drop it off saying they would work it in whenever possible. I went up to the diner for a cold drink and to call my wife to pick me up on her way home from work. Then I looked down in the service area and saw my bike on a lift with the flat tire coming off the bike. I was VERY surprised! I didn't expect to get it done that quickly, so I called my wife back and said never mind, that they almost had me finished. The guys really exceeded my expectations and once again reminded me why I love coming to the dealership for any of my needs. A+, Top Notch, Gold Plus!!!!!!!!!!!!!!!!!!!!!!!"
By: Stu    Saint Albans, WV
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"To the sales staff thumbs up, to greatest purchase I've ever made. I knew I like HD's but I did not know it would give me the thrill of a life time. Even though I like to skydive, there's something about accelerating out of a curve just looking for the next one. FANTASTIC JOB GUYS! Can't wait to see you on the road. "
By: james v.    poca, WV
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"I work in the car business on the svc end and I was very impressed with the team you have. From the time I walked in the door to the time I left to go home I was blown away with your team and how they handle the customer. I can see a lot of what we do at my dealership in yours and I felt like part of the family and was very happy with the choice I made in coming to S Charleston to buy my bike. I WILL RETURN WITH MY BUSINESS!!!!!!!!!!"
By: james    huntington, WV
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"Anyone looking to purchase a new or used HARLEY-DAVIDSON MOTORCYCLE--you need to check out the GREAT STAFF at HARLEY-DAVIDSON of WEST VIRGINIA! These folks are wonderful. 10 star rating."
By: David    Lizemores, WV
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By: Christopher    Kenova, WV
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"My wife Nancy and I just bought our first Harley this week('06 Electra Glide Classic). Toby and Janet made it hassle free and a real pleasure for us to do business with you all. Thanks again, Chris & Nancy Snodgrass"
By: Chris R     Marmet, WV
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"I couldn't be more pleased with my experience with Harley-Davidson of WV. A big "Thanks" to David who called me up to tell me he had the bike I was looking for and "Thanks" to Toby and to everyone who worked after closing hours to make sure our Fatboy purchase went well. Thanks again everyone."
By: Steve    Ripley, WV
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"I bought my first Harley in Feb. even though I am only 18 years old they still treated me as a well respected adult.Most dealerships would not even look at a teenager as a paying customer. Thanks for being so respectful and a special thanks to Dave for giving me such a good deal ! Thanks, Matthew Lupardus"
By: mattew    gandeeville, WV
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"The web site looks GREAT!! Wonderful job..it makes a huge difference..Keep up the GREAT job!! I don't have my own bike yet..but come spring I'll have me one you can bet on that one. Take care guys and ride safe!"
By: Lisa    Racine, WV
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"The friendship and people treatment of customers has made the dealership number one. Every visit either to look and say hello to the great crew or actually buy parts, motorclothes,service....or even a bike or two makes the trips worth while. Just keep up the great job of making everyone feel at home. Thanks to Chris,Toby,Dave,Wayne and a good friend Bill G. The Glide rides like a dream.....mike"
By: mike    sissonville, WV
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"Chris was very helpful in working out the financing details. Wayne is always courteous, respectful, and very knowledgeable and helpful whenever I come in to purchase accessories. Mark has also helped me with some accessories whenever Wayne isn't there and he also has been very helpful. The entire staff always treats me well!"
By: James    South Charleston, WV
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"Thanks to all of the staff at WV Harley. The buying experience was the best anywhere. The staff in the service department treat you like close family, even family that they like, which is good.
Again thanks, and God bless,
later, Les (yolo) "
By: Anonymous    OH
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By: John    Gahanna, OH
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"While returning from 2 weeks on the road, I ran over something and punctured my rear tire twice. Hit the guard rail to keep from going down. We called HD of WV and Mr. Messer was there in under an hour to pick up the bike. Once at the shop, your staff wasted no time getting started on the repair. We were up and going quickly, and pulled in our driveway at 8 p.m. I am so thankful this happened near your dealership. You took great care of my bike, and I appreciate your efforts. Wish I lived closer! Jim Silcott"
By: Jim    purcellville, WV
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"I would like to tell you that I had a great experience with your Service Department on 7/14/05. I experienced a problem with my bike while riding through your state and found your dealership. It was 4:30 and I talked with John, the Service Manager and explained my problem (my check engine light was on) and that I was traveling. So he called Rex Persinger and asked him to check out my ride. He hooked up the computer and had the other fellows pulling plugs and switches. They found the problem and I was back on the road within the hour. So I would just like to say thank you again and what a great experience with your people. Dave Harris, Firefighter Ultra. "
By: David    Zephryhills, FL
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"Keep up the good work. Have dealt with HD of West Virginia for over twenty years and can still recall the small shop it use to be. I wish you all the best."
By: Chewy    St.Albans, WV
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"The website looks great! I love the changes. It really makes a difference. Michelle "
By: Michelle    Charleston, WV
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"Outstanding service as always. Keep up the great work."
By: John    South Charleston, WV
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By: Andrew    Indore, WV
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"As for my bike, it's a Harley. Don't need to say more. As for Harley-Davidson of WV, these guys are a class act. You will know you are part of the Harley family when they are through. My only regret is that I live in Florida and won't get to see more of them. Darrell Clark"
By: Darrell    Palm Bay, FL
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"Everyone I came in contact with at this dealership was very nice and helpful. I left there a truly satisfied customer. I will definitely return to this dealership for future purchases and service."
By: Brian    South Charleston, WV
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"I purchased my first HD a year ago. I was very pleased with your store, service and hospitality. I drove a long way to your store and your staff was excellent and courteous. Since my purchase I have received birthday cards, christmas cards and thank you cards. That shows me that you are interested in keeping my future business. With that we were just there looking at another bike to purchase and are planning on going back this week to do so. I feel I am a valued customer and you will continue to receive my business and I recommend HD of WV to everyone that talks about getting a HD. Thank You!!"
By: Melissa    Linn, WV
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"An outstanding purchase. Wonderful Personnel, Great Product, and amazing service. Thank you H-D of West Virginia for making me comfortable and taking such GREAT interest in my satisfaction. Tim Morgan"
By: Tim    Alum Creek, WV
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By: John    Mount Carbon, WV
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"Everyone that I have dealt with at the South Charleston and the Hico dealership, were very helpful and courteous."
By: Matthew    Iaeger, WV
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"I bought my 2002 Sportster with HD of South Charleston and had the red carpet rolled out for me. It has been three years and I still receive mail and Christmas cards making sure everthing is all right. Whenever its time to trade I'll have no problem knowing where to go."
By: Mark    Paintsville , KY
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By: Steve    Charleston, WV
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By: David    Cross Lanes, WV
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"On Saturday, 9/11/04, my starter went out on my 2002 Road Glide. After having it trailered to New River Gorge Harley-Davidson Shop and after talking to Tink Gillespie, your Service Department began working on it. Jeremy Preast worked diligently, troubleshooting and along with Tink, they replaced the starter and got me on my way. I can't say enough about these guys and their attitudes. Jeremy even stated he would stay past the four o'clock closing time to make sure it was done, if needed. As far as I'm concerned these guys deserve recognition for their dedication and their friendliness. Not only were these two helpful, but your Sales Staff in the store were also understanding and very courteous. Please thank them all for me, and I look forward to my next trip to your area. Sincerely, Dan Bragg "
By: Dan    Columbia, TN
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"I have visited just about every H-D Dealership in WV and Dennis and his "crew" make me feel like part of the family every time I walk in. It's great to walk into the shop where everybody knows your name. I send all of my friends to Harley-Davidson of West Virginia. Working on two more, guys....."
By: Tony    Huntington, WV
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Refer a Friend, They Get $100 & You Get $100!

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DEALERSHIP HOURS:

MONDAY
9 a.m.-6 p.m.
Service/Fatbob's Closed

TUESDAY-FRIDAY
9 a.m.-6 p.m.

SATURDAY
9 a.m.-4 p.m.

SUNDAY-CLOSED

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